receives a ransom note requesting $10 million. Slamming his fake hair back on his face as a beard, Harry learns from the attendant that Helen insisted Jennifer take her spa appointment on the day she was kidnapped. While re-enacting the crime, Harry leans over a mud encrusted woman and his fake chest hair falls into her crotch. Harry, disguised as De Roach, a bearded Hungarian hair stylist wearing blue leather with a shaved head, goes to the spa to interview the woman who gave Jennifer the mud bath that ended in her kidnapping. As Harry throws darts at a nearby dartboard, he hits his final bull's eye dart a little too hard in which the dart board falls off the wall and crashes on top of one of P.J.'s mini ship models. Harry looks out a window to see Helen flirting with her tennis coach, Vince Barnes (Tim Thomerson). tells him Jennifer is his favorite daughter, Harry leans on the desk and impales his hands on several of P.J.'s fish hook lures. Harry shows off more of his bad-luck clumsiness when he puts his hand in an aquarium and a dog fish latches on to it. in his study, who is assembling fishing lures. At the Downing mansion, Harry gets his crotch soaked while standing over a sprinkler before meeting Nikki Downing (Shawnee Smith), Jennifer's younger teenage sister and Helen Downing, Jennifer's stepmother. Harry leaves and Eliot telephones Dwayne (Doug Steckler), the animal trainer who is keeping Jennifer Downing in a cage, to tell him Harry is a bigger idiot than he had hoped for.

When he asks why there was no reference to the stolen jewels, Eliot informs him it is a kidnapping case. Upon meeting Eliot Draisen, Harry recites the Jennifer Downing case from memory. He gets called to come to the head office and takes a bus to Los Angeles, California. MacIntyre (Michelle Goodear), only to discover he followed her by mistake. The next morning, Harry shows the photographs to his wealthy client, Mrs. He falls off the platform, grabs a rope and swings through an apartment window, landing in an easy chair. When the couple move into another room, Harry rocks the suspended platform like a pendulum. That evening in Tulsa, Oklahoma, Harry, disguised as an elderly window washer (with black-face makeup, a fake bush mustache, fake eyebrows, and a gray 'fright wig' resembling the hairstyle of boxing promoter Don King), is ten stories up alongside a seedy high-rise hotel and photographing a couple having an affair. Upon P.J.'s insistence, Eliot decides to assign Harry Crumb (John Candy), the grandson of the firm's two founders. wants to hire Eliot Draisen himself to investigate Jennifer's kidnapping, but Eliot claims he has no one available to take the Downing case. Downing (Barry Corbin), a wealthy shipping owner, and his trophy wife, Helen (Annie Potts), meet with Eliot Draisen (Jeffery Jones), the president the detective agency. The next day at the Crumb and Crumb Investigations in downtown Los Angeles, Jennifer's father P.J. Over the opening credits, a young woman named Jennifer Downing (Renee Coleman), is kidnapped by an unseen person while taking a mud bath at a spa.

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